Frequently asked questions
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Getting started
Is Flixy free?
Yes. You can create images, edit your photos and make videos for free. Free creations carry the Flixy watermark and are in Standard quality.
Do I need an account?
Yes, a free account (email and password) is needed to start a creation and find your projects. Your text is kept while you sign up: the creation starts as soon as the account is ready.
Does Flixy work on mobile?
Yes, Flixy is designed for mobile. You can even add it to your phone's home screen and use it like an app.
Which languages?
The site and app are available in English, French and Spanish, following your browser language. You can write prompts in any language.
Creating
How long does a creation take?
A few seconds for an image, usually one to a few minutes for a video depending on its length and quality.
How do I fix a result?
Just write what to change in the same conversation: Flixy starts again from the last creation.
How do I edit my photo?
Choose “Photo edit”, add your photo and describe the change. In a conversation, the paperclip also lets you attach a photo.
Can I make a film with several shots?
Yes. Each message in the conversation adds a shot that starts from the last creation: characters and setting stay consistent.
Can I turn a photo into a video?
Yes: in Video mode, add a photo and describe the motion. It becomes the first frame of the video.
Can I dictate my prompt?
Yes, tap the mic next to the send button and speak. Your browser may ask for permission to use the microphone.
Why was my request refused?
Flixy refuses illegal or harmful content: sexual content involving minors, intimate images of real people, fake documents, hate, real violence, counterfeits… Rephrase your request or contact us if you think it is a mistake.
Credits & watermark
What are credits for?
With credits, your creations have no watermark and every quality is unlocked: 2K and 4K images, HD and Full HD videos up to 10 seconds.
How much is a credit?
1 credit = $1. The minimum purchase is 10 credits. The price list is on the Pricing page, and your balance is always visible in your studio.
Do credits expire?
No, they stay on your account as long as it is active.
Am I charged for a failed creation?
No: if a paid creation fails, the credits are returned automatically.
Can I remove the watermark later?
Yes, with the “No watermark” button under the creation.
Sharing & privacy
Are my creations public?
No. They are private in your account. They only become visible if you create a share link or publish them in the gallery.
How do I post to Instagram or TikTok?
Choose the vertical 9:16 format, then tap Share: Flixy opens the app or downloads the file, ready to post.
Can I use my creations commercially?
Yes, in line with the terms of use and third-party rights (brands, people, protected works).
How do I delete my account or export my data?
In My account → My data: download all your data and delete your account.
Your next post starts here
Create the image, edit or video for your next post for free, in the right format for every network.